FAQ’S
Quick Answers to Common Moving Questions
House Removal FAQs
Your Moving Concerns Addressed
What does your house removal service include?
Our service can cover everything from initial packing and secure transportation to final unpacking and arrangement in your new home.
What should I do to prepare for the move?
Securely pack all small items, label boxes, and organize important documents. We can provide a checklist to help you prepare.
How long does a typical house move take?
Costs are based on the distance, volume of items, and additional services like packing and unpacking.
Are your services insured?
Absolutely, our services include comprehensive insurance to protect your belongings during the move.
Can you assist with setting up furniture and appliances in my new home?
Yes, we can help set up furniture and appliances to make your new house feel like home right away.
Can you move specialty items such as pianos or artwork?
Yes, we have the expertise and equipment to move specialty items and ensure their secure transportation. Extra Fees Apply; consult our team for more information.
How do you calculate the cost of a move?
Yes, we have the expertise and equipment to move specialty items, ensuring they are transported securely and safely.
Office Removal FAQs
Quick Answers to Streamline Your Corporate Relocation
What services are included in office removal?
Our office removal services include packing, transporting, unpacking, and setting up office furniture and equipment.
How do you ensure minimal disruption to our business?
We plan moves during off-hours or weekends and provide swift, organized relocation services to minimize downtime.
Do you offer storage solutions for office equipment?
Yes, we work with trusted partners who can provide secure, flexible storage options for office furniture and equipment during transitions. These options are not directly supplied by us, and additional fees apply.
Are your services insured?
Yes, we offer comprehensive insurance coverage to protect your office assets throughout the moving process.
How do you handle confidential documents?
We ensure confidential documents are securely packed, transported, and unpacked, maintaining privacy and integrity.
What happens if there is damage to our office furniture or equipment during the move?
Any damages are covered under our insurance policy. We handle claims promptly and professionally to rectify any issues.
Can you manage multi-site office relocations?
Yes, we have extensive experience managing complex multi-site relocations, coordinating efficiently between locations.
Packing & Unpacking FAQs
Unpacking the Details
Do you provide the packing materials?
Yes, we supply a full range of high-quality packing materials specifically designed to protect your items during transit. These include boxes, wrapping paper, bubble wrap, and durable packing tape. Extra Fees Apply; consult our team for more information.
Can I opt for unpacking services as well?
Absolutely, we offer both packing and unpacking services to make your move as convenient as possible.
How much does packing and unpacking cost?
The cost depends on the volume of items and the level of service required. Consult our team so we can give you an estimate based on your specific needs.
How do you handle fragile items?
Fragile items are packed with extra care using specialized materials and techniques to ensure their safety during transport.
What happens if something is damaged during packing or unpacking?
Our team is highly trained, but our services are insured in the unlikely event of damage, providing coverage for your items.
Interstate Moving FAQs
Navigating Your Long-Distance Move with Ease
What is included in your interstate removal services?
Our services include packing, loading, transportation, unloading, and unpacking for interstate moves.
How do you estimate the cost of an interstate move?
Costs are calculated based on distance, volume of items, and additional services required such as storage or special handling.
Is transit insurance included in my moving package?
Yes, we offer comprehensive transit insurance to cover your belongings during the move for added peace of mind.
How long does an interstate move typically take?
The duration depends on the distance and specific logistics of your move, but we provide estimated timelines during our initial consultation.
Can you handle specialty items like pianos or artwork?
Absolutely, we have the expertise and equipment to transport specialty items across states safely. Extra Fees Apply; consult our team for more information.
What steps do you take to ensure the safety of my belongings during transit?
We use high-quality packing materials and techniques, coupled with secure loading practices and well-maintained vehicles.
What happens if there is a delay during transit?
We communicate proactively about any delays and adjust logistics to minimize inconvenience.
Simplify Your Move in Four Steps
Enquire Now
Request a quote or call us.
Receive your quote
Receive a estimate moving quote on the same day.
Schedule Move
Choose your convenient date and time.
Relax
Relax as we expertly manage your move.
Let us do the hard work for you
Experience a worry-free move as our professional crew manages every aspect of your relocation, big or small.
Real Stories, Real Satisfaction
More than 150+ Smiling Customers Can't Be Wrong!
Good Mates Removals
235/16 Pinter Drive, Southport
-
These guys are Superman!! They were so helpful, professional and fast . Thank you Suzie for all your help and kindness. This is the Removal Company to go to 100%
-
The Good Mates Removals team were fantastic. They worked super fast but were very careful with all of our things. Highly recommended!
-
Emerson and Cicero were fantastic! Would highly recommend.
-
Excellent job. Paulo and Denis work very well.
-
Very professional happy guys, highly recommend
-
Victor and John were absolutely amazing today helping us move. They were so efficient, punctual, organised and thorough, no messing around and so helpful. We highly recommend this company, make sure you ask for these two!!
-
Very efficient and fast service. Emerson and Wagner were very helpful and did a great job! Highly recommended!
-
Lovely team!
They’re so quick and agile. I really recommend them!
